How does ordering work, from quote to first guest?
Short answer
Five steps: pick your booth, get one all-in number, pay 60% to start production, check the QC video and pay the balance before shipping, then we set it up remotely when it lands.
- Pick. Choose your machine and add-ons, online or on a call. Tell us your country, your space and your opening date.
- Get one number. Your quote includes the machine, add-ons, shipping and duties, and is valid for 14 days.
- Start production. Pay 60% and we build your booth in about 10–20 business days. Use this time to prepare your frames and screens.
- Check and ship. We send you a photo or video of your finished booth. You pay the other 40%, and it ships.
- Launch. Unpack it, connect it, and we set it up remotely: prices, frames and payment. There is no installation fee.
To confirm an order we need your electrical details (plug type and voltage) and the final list: number of machines, payment devices and paper.
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Related questions
- How can I pay for my order?
- How long does it take to build my booth?
- Where is my order?
- Can I pay in instalments?
Still need help?
Ask our assistant any time, or reach the team on WhatsApp or email. We reply in Singapore business hours.