How long is a quote valid, and can I get a refund?
Short answer
Quotes are valid for 14 days. Once production has started, an order cannot be refunded, and software is non-refundable.
- Every quote is one all-in number, valid for 14 days.
- No refund once production starts, because every booth is built to order.
- Software is non-refundable.
If something arrives damaged, that is handled separately: see damage on arrival.
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Related questions
- How can I pay for my order?
- What if my booth arrives damaged?
- How does ordering work, from quote to first guest?
- Can I pay in instalments?
Still need help?
Ask our assistant any time, or reach the team on WhatsApp or email. We reply in Singapore business hours.