Do I need to check or restart booths every day?

Turn on alert emails (once per booth)

On each booth page, switch on Alert Notifications, add up to 10 email addresses, click Save, then Send test email to check it arrives.

Emails cover offline booths, hardware failures and paper running out. You get at most one email per problem type every 6 hours.

Reading the Alerts page

• Action Needed (red): fix it now. Each alert shows a suggested fix.
• Monitoring (amber): keep an eye on it.

If a booth is Offline (grey)

1. Open the booth and check Last Heartbeat.
2. If the power strip shows Online, click Restart next to Kiosk PC under Remote power.
3. If the power strip is also offline, the venue has lost power or internet. The booth reconnects by itself when both come back.

If a booth shows Error (red)

Run Diagnostics → Run hardware check, restart only the part that failed (Camera, Printer or Payment terminal), then Restart App. Only use Reboot Device if that does not work.